Effective Date: 5 August 2023

At Promenade Jewellers (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By accessing or using our services, you agree to the terms described in this Privacy Policy.

  1. Information We Collect: We may collect various types of personal information, including but not limited to:
  • Contact information (name, address, phone number, email address)
  • Payment information (credit card details, billing address)
  • Purchase history and preferences
  • Custom design specifications
  • Communication preferences
  • Website usage and browsing data (cookies, IP address)
  1. How We Use Your Information: We use your personal information for the following purposes:
  • Fulfilling orders and providing requested services
  • Customizing and creating jewelry based on your design specifications
  • Processing payments and providing invoices
  • Communicating with you about orders, promotions, and updates
  • Improving our products and services
  • Analyzing website usage to enhance user experience
  1. Sharing Your Information: We may share your personal information with third parties under the following circumstances:
  • Service providers: We may share information with trusted partners who assist us in providing services (e.g., shipping, payment processing).
  • Legal requirements: We may disclose information if required by law, or legal process, or to protect our rights, privacy, safety, or property.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.
  1. Your Choices:
  • You can update your communication preferences or opt out of promotional emails by following the instructions provided in the emails.
  • You can disable cookies or modify your browser settings to manage cookies.
  • You may have the right to access, correct, or delete your personal information by contacting us.
  1. Data Security: We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
  2. Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
  3. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised Privacy Policy will be posted on our website.
  4. Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at enquiry@promenadejewellers.com.au.

By using our services, you acknowledge and consent to the practices described in this Privacy Policy.